Effective Date: January 2026
At Korean Beauty Bar, customer satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.
We accept returns within 14 days of delivery. To be eligible for a return:
The item must be unused, unopened, and in its original packaging
The product must be in the same condition that you received it
You must provide proof of purchase or order number
Due to hygiene and safety reasons, opened or used skincare products cannot be returned.
The following items cannot be returned:
Opened or used beauty and skincare products
Items marked as final sale or non-returnable
Gift cards
Promotional or discounted items (unless defective)
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will review the issue and arrange a replacement or refund if approved.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing time may take 5–10 business days depending on your payment provider
Shipping costs are non-refundable, unless the return is due to an error on our part.
Customers are responsible for return shipping costs unless the product is damaged or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
At this time, we do not offer direct exchanges. If you wish to replace an item, please return the original product and place a new order.
To request a return, please contact our support team with your order number and reason for return:
Email: support@koreanbeautybar.us
Our team will provide return instructions and assist you through the process.
Korean Beauty Bar reserves the right to update this Return Policy at any time. Changes will be posted on this page with an updated effective date.
